About

Automotive Careers

Your local automobile dealership has entry-level positions, with no limit on advancement opportunities, and internships in a variety of areas that may interest you.  New Vehicle Dealerships employ more than 1 million people in the United States today, in a wide range of occupations including management, administrative support, sales, financing, insurance, service and repair.  Here are some of the exciting opportunities that may exist at your local automobile dealership:

Salespeople

Salespeople are the front-line professionals representing the dealership, as well as the manufacturer of the products they sell.  There are over 230 million vehicles on the road in the U.S.  A salesperson's job is to make sure that when one of those vehicles is purchased in their dealership that it's done in a professional and pleasant atmosphere.  Retail salespeople help customers decide what model of vehicle they want and what features suit their needs. In addition to having vast knowledge of the vehicles they sell, good salespeople are highly motivated, enjoy working with people and are able to express themselves well.  Most new sales professionals receive extensive on-the-job training, which in some cases may include classroom learning.  Success in automobile sales depends largely upon a person's ability to win the respect and trust of prospective customers. Entry-level salespeople make about $25,000 per year, and top salespeople can earn $60,000 per year, or more.

Service Technician

Keeping cars and trucks in good working condition becomes more and more of a challenge every year.  Automotive service technicians must continually adapt to changing technology and repair procedures as vehicle components and systems become increasingly sophisticated.  In addition to understanding how automobiles work, service technicians must have extensive knowledge of mechanical, electrical and computer technology. They must be able to interpret the customers' complaint, diagnose the cause of a problem, and finally, repair the offending component.  Technicians use the latest in diagnostic and repair equipment including computers and on board diagnostic schematics.  Entry-level technicians may spend a large part of their day involved in maintenance and light repair, in other words, preventative maintenance.  Successful technicians are mechanically inclined, have good mechanical reasoning as well as reading and math skills, and a desire to succeed in a highly skilled profession.  Refined diagnostic problem-solving skills are essential, and chemistry, electronics and computer training are also required.  Qualified technicians are paid well, because they are in such high demand.  Annually, the estimated 840,000 service technicians in dealerships perform over 200 million repairs.  An entry-level technician earns about $20,000 annually, and the best technicians can earn $100,000 per year or more.  Technicians who work on heavy-duty trucks can earn even more.

Service Consultant

Service consultants, sometimes called service advisors, are basically interpreters between the customers and the service technicians.  They schedule vehicles for service, and translate the customer complaint into technical language for the technicians.  Service consultants also keep customers informed about the repairs to their vehicles.  Service consultants must have a general knowledge of how vehicles work, and possess good conversational and customer relations skills.

Parts Department Employees

Working in the parts department of an automobile dealership means knowing where parts are located, how those parts operate, and to which vehicles they belong.  Parts department employees will encounter inquiries from their own service technicians, independent repair shops, and customers who do their own repair work.  Some Parts Department positions include the pick-up and delivery person, parts helper, shipping and receiving clerk, counter salespeople and Parts Department Manager.  Automobile dealership parts departments have an inventory management and control system that allows the part department employees to check current inventory, order parts from the manufacturer and charge parts to a customer repair order.  Parts department employees need a technical background, which many gain from working in the service department, good organizational skills, a keen eye for detail, and they should enjoy working with people.

The Parts Department Manager is responsible for the hiring, training and supervising of parts department staff, as well as parts inventory control, parts merchandizing, displays and advertising.

Office Manager

A dealership's Office Manager is responsible for organizing, supervising and coordinating administrative operations including payroll, accounts payable and accounts receivable, inventory control, benefits management and human resources.

Finance and Insurance Manager

The Financing and Insurance Manager establishes relationships with financing and insurance companies and sells those products to vehicle purchasers at a dealership.  A finance and insurance manager must have good math, computer and accounting skills as well as excellent interpersonal skills.  The F&I Manager is typically very detail oriented.

General Manager

The top administrative position at a dealership is the General Manager, who is often the dealership owner as well.  The General Manager is responsible for the successful operation of the entire dealership.  This position requires excellent business management skills and experience in all dealership departments.

Porter

The job of porters is to wash wax, polish and maintain control of the new vehicle inventory.  In many cases, porters drive vehicles for receipt and delivery, and drive courtesy vehicles and or shuttles.  Being a porter is a great entry-level position in the service department of the automobile dealership.

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10/23/2014 2:36:03 PM

#ThrowbackThursday to the @Ford robot in 1966 and in 2014! Did you see it at either of these shows

10/23/2014 12:54:31 PM

The votes are in and the crowd favorite for the new #CAS15 is… the ad featuring the white car! Thanks to everyone who helped us choose the design for this year’s show. We hope to see you all in February

10/23/2014 8:00:02 AM

We’ve launched our new site for #CAS15 and it now features seamless social media integration. What do you think of it?: http://www.chicagoautoshow.com/

10/22/2014 3:00:00 PM

Today is the last day to win 2 tickets to the 2015 Chicago Auto Show by letting us know which ad is your favorite. What will it be blue, red or white

10/22/2014 9:15:05 AM

Check it out, we’ve launched our new #CAS15 site! Our favorite new features are the expanded social media feeds. Let us know what you think!: http://www.chicagoautoshow.com/

10/21/2014 12:00:01 PM

Fill In The Blank: My favorite design for #CAS15 is _______ (Red, Blue, White). One fan will win two tickets to the show

10/21/2014 9:04:05 AM

It's time for some more tagline trivia: Which automakers tagline is "The Ultimate Driving Machine"? #TriviaTuesday

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10/20/2014 10:00:00 AM

Don’t miss your chance to cast your vote for the 2015 Chicago Auto Show design! We’re awarding tickets to one fan a day who selects either red, blue or white

10/19/2014 2:00:01 PM

Want to win two tickets to the 2015 Chicago Auto Show? Vote for your favorite show design in the comments below: Red, Blue or White

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10/23/2014 2:57:51 PM

You're welcome @ChiAutoShow! - #GESGlobalTeam

10/23/2014 2:36:02 PM

#ThrowbackThursday to the @Ford robot in 1966 & in 2014! http://t.co/dNAyVB7pkC

10/23/2014 2:34:31 PM

@GESGlobal Thanks for noticing and sharing our new look!

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@ChiAutoShow first look is Friday the 13th?! Spooky :-)

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Daily Motoring News is out! http://t.co/RHXJH0aiJo Stories via @ChiAutoShow @LAPSINC

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The Mustang Milano concept debuted at the 1970 @ChiAutoShow. Guess the design elements used in later models. #TBT http://t.co/M7nV2YqJwp

10/23/2014 9:30:55 AM

@ChiAutoShow blue

10/22/2014 5:35:03 PM

I liked a @YouTube video from @chiautoshow http://t.co/fGbfIcC8Pf Cadillac Cimarron concept at the 1986 Chicago Auto Show

10/22/2014 4:32:15 PM

.@ChiAutoShow Blue. Always love top-down views of cars, it's clean and I love blue. :D

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According to @Lexus Marketing Mgr Brian Bolain, the brand was originally intended for #BabyBoomer generation in one country.