About

Automotive Careers

Your local automobile dealership has entry-level positions, with no limit on advancement opportunities, and internships in a variety of areas that may interest you.  New Vehicle Dealerships employ more than 1 million people in the United States today, in a wide range of occupations including management, administrative support, sales, financing, insurance, service and repair.  Here are some of the exciting opportunities that may exist at your local automobile dealership:

Salespeople

Salespeople are the front-line professionals representing the dealership, as well as the manufacturer of the products they sell.  There are over 230 million vehicles on the road in the U.S.  A salesperson's job is to make sure that when one of those vehicles is purchased in their dealership that it's done in a professional and pleasant atmosphere.  Retail salespeople help customers decide what model of vehicle they want and what features suit their needs. In addition to having vast knowledge of the vehicles they sell, good salespeople are highly motivated, enjoy working with people and are able to express themselves well.  Most new sales professionals receive extensive on-the-job training, which in some cases may include classroom learning.  Success in automobile sales depends largely upon a person's ability to win the respect and trust of prospective customers. Entry-level salespeople make about $25,000 per year, and top salespeople can earn $60,000 per year, or more.

Service Technician

Keeping cars and trucks in good working condition becomes more and more of a challenge every year.  Automotive service technicians must continually adapt to changing technology and repair procedures as vehicle components and systems become increasingly sophisticated.  In addition to understanding how automobiles work, service technicians must have extensive knowledge of mechanical, electrical and computer technology. They must be able to interpret the customers' complaint, diagnose the cause of a problem, and finally, repair the offending component.  Technicians use the latest in diagnostic and repair equipment including computers and on board diagnostic schematics.  Entry-level technicians may spend a large part of their day involved in maintenance and light repair, in other words, preventative maintenance.  Successful technicians are mechanically inclined, have good mechanical reasoning as well as reading and math skills, and a desire to succeed in a highly skilled profession.  Refined diagnostic problem-solving skills are essential, and chemistry, electronics and computer training are also required.  Qualified technicians are paid well, because they are in such high demand.  Annually, the estimated 840,000 service technicians in dealerships perform over 200 million repairs.  An entry-level technician earns about $20,000 annually, and the best technicians can earn $100,000 per year or more.  Technicians who work on heavy-duty trucks can earn even more.

Service Consultant

Service consultants, sometimes called service advisors, are basically interpreters between the customers and the service technicians.  They schedule vehicles for service, and translate the customer complaint into technical language for the technicians.  Service consultants also keep customers informed about the repairs to their vehicles.  Service consultants must have a general knowledge of how vehicles work, and possess good conversational and customer relations skills.

Parts Department Employees

Working in the parts department of an automobile dealership means knowing where parts are located, how those parts operate, and to which vehicles they belong.  Parts department employees will encounter inquiries from their own service technicians, independent repair shops, and customers who do their own repair work.  Some Parts Department positions include the pick-up and delivery person, parts helper, shipping and receiving clerk, counter salespeople and Parts Department Manager.  Automobile dealership parts departments have an inventory management and control system that allows the part department employees to check current inventory, order parts from the manufacturer and charge parts to a customer repair order.  Parts department employees need a technical background, which many gain from working in the service department, good organizational skills, a keen eye for detail, and they should enjoy working with people.

The Parts Department Manager is responsible for the hiring, training and supervising of parts department staff, as well as parts inventory control, parts merchandizing, displays and advertising.

Office Manager

A dealership's Office Manager is responsible for organizing, supervising and coordinating administrative operations including payroll, accounts payable and accounts receivable, inventory control, benefits management and human resources.

Finance and Insurance Manager

The Financing and Insurance Manager establishes relationships with financing and insurance companies and sells those products to vehicle purchasers at a dealership.  A finance and insurance manager must have good math, computer and accounting skills as well as excellent interpersonal skills.  The F&I Manager is typically very detail oriented.

General Manager

The top administrative position at a dealership is the General Manager, who is often the dealership owner as well.  The General Manager is responsible for the successful operation of the entire dealership.  This position requires excellent business management skills and experience in all dealership departments.

Porter

The job of porters is to wash wax, polish and maintain control of the new vehicle inventory.  In many cases, porters drive vehicles for receipt and delivery, and drive courtesy vehicles and or shuttles.  Being a porter is a great entry-level position in the service department of the automobile dealership.

Follow Us Socially Using #CAS16

Blog

More

Wednesday, July, 13, 2016

Chrysler Says, "Hack Away!"

Fiat Chrysler Automobiles is offering a "bug bounty" financial reward for discovery of potential vehicle ...

Friday, June, 24, 2016

A Day at the Park, Ridgeline Style

  Honda introduced Midwest Automotive Media Association (MAMA) members to the new 2017 Ridgeline truck ...

Thursday, June, 02, 2016

MAMA Spring Rally Roundup

Each spring, car manufacturers and auto writers flock to Elkhart Lake, Wis. to partake in the annual, ...

Friday, May, 27, 2016

Racing's Greatest Weekend

Memorial Day, time to sit back, enjoy the smell of new-mown grass, remember those who fought so hard to protect our ...

Thursday, May, 19, 2016

Nissan Leaf Charged Up for 2016

While the completely redesigned Chevrolet Volt and soon-to-be produced Bolt garner most of the electric-car media ...

Friday, May, 13, 2016

Ford GT a Sellout!

Ford received 6,506 fully completed applications from people around the world in the one-month window to apply to ...

Wednesday, April, 20, 2016

April is Distracted Driving Awareness Month

Honda is encouraging safer driving habits with a social media campaign titled #PhoneDownEyesUp. The campaign ...

Wednesday, April, 13, 2016

Ford Now Accepting Applications for GT Supercar

For the first time, 2015 Chicago Auto Show goers were able to see the Ford GT supercar in person at the show and ...

Wednesday, March, 30, 2016

Cars are the Star of the Big Apple

Automakers lit up the Big Apple last week with an assortment of flashy vehicles that debuted during the New York ...

Monday, March, 14, 2016

Buick Presents Cascada to Midwest Automotive Media Association

Buick Vice President of Marketing Tony DiSalle spotlighted the all-new Buick Cascada during the Midwest Automotive ...

More

7/21/2016 9:44:03 AM

Fill in the blank! If I had access to the production version of this Acura Precision concept car, I would _______

7/19/2016 9:54:02 AM

Can you guess the name of this red sports car from the '88 Chicago Auto Show? #TakeMeBackTuesday

7/17/2016 4:47:25 PM

This year, local dealerships made the USO of Illinois #BBQ4Troops events bigger and better than ever - via ABC 7 Chicago & Ravi Baichwal ABC7

7/17/2016 2:03:59 PM

Some more highlights from Arlington Heights Ford. What a great day. Thanks to all who came out to support the USO of Illinois & local troops. #BBQ4Troops

7/16/2016 1:44:26 PM

The grill's going at Webb Chevy! #BBQ4Troops

7/16/2016 1:09:24 PM

#America #Corvette #BBQ4Troops

7/16/2016 12:34:58 PM

Enough said. ???? #BBQ4Troops

7/16/2016 12:26:10 PM

Ray Chevrolet's #BBQ4Troops event is giving attendees a chance to win Luke Bryan tickets

7/16/2016 12:25:40 PM

The Chicago Auto Show Changed their cover photo.

7/16/2016 12:22:59 PM

Raffle prizes galore at Elgin Hyundai! #BBQ4Troops

More

7/22/2016 10:11:21 AM

RT @FordAutoShows: |REPLAY| We're live at the @ChiAutoShow w/ @Ford_Brad & the... #katch #Periscope https://t.co/PUiRFewrJC https://t.co/xS

7/22/2016 9:09:14 AM

RT @ChiAutoShow: Fill in the blank! If I had access to the production version of this Acura Precision concept car, I would _______. https:/

7/22/2016 3:13:40 AM

RT @ChiAutoShow: Fill in the blank! If I had access to the production version of this Acura Precision concept car, I would _______. https:/

7/22/2016 1:29:39 AM

@ChiAutoShow Drive it to the grocery store and get all the chicks.

7/21/2016 1:08:09 PM

RT @ChiAutoShow: Fill in the blank! If I had access to the production version of this Acura Precision concept car, I would _______. https:/

7/21/2016 10:30:08 AM

@ChiAutoShow We would call it the #HondaNSX! https://t.co/cw4xPIvg5V

7/21/2016 9:44:03 AM

Fill in the blank! If I had access to the production version of this Acura Precision concept car, I would _______. https://t.co/6mg1Mw1bcL

7/20/2016 4:41:12 PM

RT @ChiAutoShow: Get the opportunity to host your very own Ultimate Backyard #BBQ4Troops! https://t.co/NAYTlY2ue8 https://t.co/jqLtTRfw9P

7/20/2016 10:34:02 AM

Get the opportunity to host your very own Ultimate Backyard #BBQ4Troops! https://t.co/NAYTlY2ue8 https://t.co/jqLtTRfw9P

7/19/2016 7:18:23 PM

RT @TracyButlerABC7: FUN @ChiAutoShow Outing CATA Chair John Hennessey John Alfirevich @applechevy @ABC7Chicago President/GM John Idler htt…