Automotive Careers

Your local automobile dealership has entry-level positions, with no limit on advancement opportunities, and internships in a variety of areas that may interest you.  New Vehicle Dealerships employ more than 1 million people in the United States today, in a wide range of occupations including management, administrative support, sales, financing, insurance, service and repair.  Here are some of the exciting opportunities that may exist at your local automobile dealership:


Salespeople are the front-line professionals representing the dealership, as well as the manufacturer of the products they sell.  There are over 230 million vehicles on the road in the U.S.  A salesperson's job is to make sure that when one of those vehicles is purchased in their dealership that it's done in a professional and pleasant atmosphere.  Retail salespeople help customers decide what model of vehicle they want and what features suit their needs. In addition to having vast knowledge of the vehicles they sell, good salespeople are highly motivated, enjoy working with people and are able to express themselves well.  Most new sales professionals receive extensive on-the-job training, which in some cases may include classroom learning.  Success in automobile sales depends largely upon a person's ability to win the respect and trust of prospective customers. Entry-level salespeople make about $25,000 per year, and top salespeople can earn $60,000 per year, or more.

Service Technician

Keeping cars and trucks in good working condition becomes more and more of a challenge every year.  Automotive service technicians must continually adapt to changing technology and repair procedures as vehicle components and systems become increasingly sophisticated.  In addition to understanding how automobiles work, service technicians must have extensive knowledge of mechanical, electrical and computer technology. They must be able to interpret the customers' complaint, diagnose the cause of a problem, and finally, repair the offending component.  Technicians use the latest in diagnostic and repair equipment including computers and on board diagnostic schematics.  Entry-level technicians may spend a large part of their day involved in maintenance and light repair, in other words, preventative maintenance.  Successful technicians are mechanically inclined, have good mechanical reasoning as well as reading and math skills, and a desire to succeed in a highly skilled profession.  Refined diagnostic problem-solving skills are essential, and chemistry, electronics and computer training are also required.  Qualified technicians are paid well, because they are in such high demand.  Annually, the estimated 840,000 service technicians in dealerships perform over 200 million repairs.  An entry-level technician earns about $20,000 annually, and the best technicians can earn $100,000 per year or more.  Technicians who work on heavy-duty trucks can earn even more.

Service Consultant

Service consultants, sometimes called service advisors, are basically interpreters between the customers and the service technicians.  They schedule vehicles for service, and translate the customer complaint into technical language for the technicians.  Service consultants also keep customers informed about the repairs to their vehicles.  Service consultants must have a general knowledge of how vehicles work, and possess good conversational and customer relations skills.

Parts Department Employees

Working in the parts department of an automobile dealership means knowing where parts are located, how those parts operate, and to which vehicles they belong.  Parts department employees will encounter inquiries from their own service technicians, independent repair shops, and customers who do their own repair work.  Some Parts Department positions include the pick-up and delivery person, parts helper, shipping and receiving clerk, counter salespeople and Parts Department Manager.  Automobile dealership parts departments have an inventory management and control system that allows the part department employees to check current inventory, order parts from the manufacturer and charge parts to a customer repair order.  Parts department employees need a technical background, which many gain from working in the service department, good organizational skills, a keen eye for detail, and they should enjoy working with people.

The Parts Department Manager is responsible for the hiring, training and supervising of parts department staff, as well as parts inventory control, parts merchandizing, displays and advertising.

Office Manager

A dealership's Office Manager is responsible for organizing, supervising and coordinating administrative operations including payroll, accounts payable and accounts receivable, inventory control, benefits management and human resources.

Finance and Insurance Manager

The Financing and Insurance Manager establishes relationships with financing and insurance companies and sells those products to vehicle purchasers at a dealership.  A finance and insurance manager must have good math, computer and accounting skills as well as excellent interpersonal skills.  The F&I Manager is typically very detail oriented.

General Manager

The top administrative position at a dealership is the General Manager, who is often the dealership owner as well.  The General Manager is responsible for the successful operation of the entire dealership.  This position requires excellent business management skills and experience in all dealership departments.


The job of porters is to wash wax, polish and maintain control of the new vehicle inventory.  In many cases, porters drive vehicles for receipt and delivery, and drive courtesy vehicles and or shuttles.  Being a porter is a great entry-level position in the service department of the automobile dealership.

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Friday, November, 13, 2015

Ford Edge Night Out

Ford’s Edge Unstoppable tour recently paid a visit to Chicago for an #EdgeNightOut. The event featured some ...

Tuesday, November, 10, 2015

Tacoma Comes Out to Play

Toyota’s corporate manager for truck operations, Rick LoFaso, shared details on the all-new Tacoma during the ...

Saturday, November, 07, 2015

Truly Grand Opening!

Usually when a dealership holds a grand opening, it's celebrating a new building or a new location, but in the ...

Tuesday, October, 20, 2015

Mazda Drive for Good Program Returns

Now through Oct. 28, Mazda and NBCUniversal are encouraging people to nominate an organization or individual who is ...

Monday, October, 19, 2015

BMW takes Uber Users for a Ride in the Forthcoming BMW 7 Series

Today only, BMW and Uber are giving Chicagoans the ride of a lifetime – to be among the first to experience ...

Tuesday, October, 13, 2015

Fall Rally Picks: MAMA Family Vehicle of the Year

Each year during the Chicago Auto Show Media Preview, the Midwest Automotive Media Association (MAMA) hosts a ...

Friday, October, 09, 2015

Jeep and Ram Blaze the Trail

Fiat Chrysler Automobiles (FCA) took MAMA members on a wild ride this past week at the Midwest Automotive Media ...

Friday, October, 09, 2015

Mazda Likes the Power of 3

Mazda is one automaker that follows its own road. For years the Asian iconoclast has built cars that are fun to ...

Thursday, October, 08, 2015

Scion Gets Back to Its Roots

Toyota’s youth-oriented division recently launched two new small cars for 2016, the subcompact iA sedan and ...

Tuesday, September, 29, 2015

Honda, Not Your Average Car Company

In a recent ad campaign Honda has outdone itself. This ad stands out because it highlights Honda’s many ...


11/26/2015 8:33:05 AM

Today is a day for giving thanks to those who matter most. So we'd like to thank all of the Chicago Auto Show fans and wish you a Happy Thanksgiving! #HappyThanksgiving

11/25/2015 1:38:13 PM

This just in: #CAS16 ticket sales are NOW LIVE! Tag a friend you want to bring to the nation's largest auto show, the Chicago Auto Show (Feb. 13-21), and we'll select one winner each day this week to get free tickets! www.chicagoautoshow.com #TagAFriend

11/25/2015 1:09:38 PM

I really like the new website! Looks great

11/25/2015 9:30:18 AM

In light of #GivingTuesday approaching, if you're planning to donate to any of these 18 local charities this holiday season, consider purchasing a First Look for Charity ticket to get a first look of the nation's largest auto show amid opulence! Visit www.FirstLookforCharity.org for more details. #FLFC16

11/23/2015 10:10:45 AM

We asked you to cast your votes for the look of the 2016 Chicago Auto Show, and the jury is in! The official poster this year will be #3

11/23/2015 8:03:04 AM

Starting today (through Jan. 4, 2016), Mazda will donate $150 to a local charity of your choice for every new car purchased or leased through its #MazdaDrive4Good program. Visit www.drivechicago.com to find a dealership near you. To learn more, visit: http://bit.ly/1XigobM

11/20/2015 9:30:03 PM

When do tickets go on sale online??? I know it says mid-November on the site...sorry if this has been answered

11/20/2015 8:28:06 AM

Flashback Friday! Did you know? Chicago’s Coliseum was home to the Chicago Auto Show from 1901-1935, where general admission for the public was just 50 cents per ticket

11/19/2015 8:28:03 AM

The struggle is no longer real now that Jaguar has invented a car key system that takes shape around your wrist. The 2017 F-Pace has created a wristband that is water and shockproof! The activity key will be ideal for adventurous consumers. #Jaguar #innovation

11/18/2015 5:16:18 PM

Cool concept from Scion, the C-HR. #LAAutoShow


11/26/2015 3:52:09 PM

@ChiAutoShow same here thanks

11/26/2015 3:21:58 PM

The Daily Hoon Twitter Recap is out! https://t.co/O3V6nLsqpo Stories via @ChiAutoShow @PrancingHorse27 @autosportnewsf1

11/26/2015 12:02:01 PM

We're encouraging teens to submit PSA ideas for distracted driving dangers; they could win $2K: https://t.co/cm9dwiAlBN #DriveSafeChicago

11/26/2015 9:43:27 AM

RT @ChiAutoShow: Today is about giving thanks to those who matter most. We'd like to thank all of the #CAS fans! #happythanksgiving https:/

11/26/2015 8:58:55 AM

RT @ChiAutoShow: Today is about giving thanks to those who matter most. We'd like to thank all of the #CAS fans! #happythanksgiving https:/

11/26/2015 8:33:02 AM

Today is about giving thanks to those who matter most. We'd like to thank all of the #CAS fans! #happythanksgiving https://t.co/xAnBqdcZPB

11/25/2015 5:53:54 PM

@nicolmaciata @ChiAutoShow ?? please? ??

11/25/2015 5:09:08 PM

RT @FordMustang: Guess who's going to be at the @ChiAutoShow? The all-new Shelby® GT350! #Ford #Mustang #FordCAS http://t.co/xe0dpl4nQe

11/25/2015 4:53:19 PM

@ChiAutoShow @Cameron5770 #CAS16

11/25/2015 3:24:27 PM

@ChiAutoShow #CAS16 #TagAFriend @sydneysheely the time has come ??